Third time this week the support bot closed my ticket with 'glad I could help!' It did not help. Nobody helped. #badaisupport
Bad AI Support
Trapped in a chatbot loop that will never, ever let you talk to a human.
#badaisupport
50 rants
Category: Bad AI Support Category: Bad AI Support Third time this week the support bot closed my ticket with 'glad I could help!' It did not help. Nobody helped. #badaisupport
Category: Bad AI Support They cut the whole support team, shipped an AI that answers everything with "I understand your frustration", and called it a productivity win. #layoffs
Category: Bad AI Support Spent three hours arguing with a support bot that kept telling me to restart the router. There is no router. It is a bank. #badaisupport
Category: Bad AI Support Spent three hours arguing with a support bot that kept telling me to restart the router. There is no router. It is a bank. #badaisupport
Category: Bad AI Support Support bot closed my ticket with “As an AI, I can't help with that.” Four times. Four different tickets. #badaisupport
Category: Bad AI Support "I'm connecting you to an agent." Forty minutes of hold music. Then the bot again. Then the hold music.
Category: Bad AI Support Told the bot my flight was cancelled. It offered me a discount code for a hotel in a different country.
Category: Bad AI Support The bank's AI assistant locked my card, then told me to contact support. It IS support. We went round four times. Dil halka kar raha hoon yahan.
Category: Bad AI Support Fifty minutes in a chatbot loop. It apologised nine times, understood my frustration six times, and refunded exactly nothing. GIVE ME A HUMAN.
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